Yellow Candy Ball

Privacy Policy

Last updated: 2025

This Privacy Policy explains how Yellow Candy Ball ("we", "us" or "our") collects, uses and safeguards information in connection with the Yellow Candy Ball iOS application (the "App") and the website located at yellowcandyball.com (together, the "Services").

1. Controller and Contact Details

The controller responsible for your personal data is the individual developer operating Yellow Candy Ball. You can contact us at [email protected] regarding any questions about this Privacy Policy.

2. Information We Collect

The App is designed as a casual game and does not require you to create an account. We aim to collect only the minimum information necessary to operate and improve the Services.

• Usage and device information. We may collect limited technical information such as device model, operating system version, language settings, gameplay events, in-game progress and crash logs. This information is typically collected in an aggregated or pseudonymous form and does not directly identify you.
• Contact information. If you contact us by email or through the support form on yellowcandyball.com, we will process the information you choose to provide (such as your name, email address and the content of your message) so that we can respond.
• Cookies and similar technologies. The website yellowcandyball.com may use strictly necessary cookies to enable core functionality and basic analytics cookies to understand how visitors use the site.

3. Purposes and Legal Bases

We process personal data for the following purposes and legal bases:

• Providing and operating the App. To enable gameplay, store your basic in-game progress on your device and maintain the security and stability of the Services. This processing is based on our legitimate interest in providing a functional game.
• Improving the Services. To analyze aggregated usage data, identify bugs, balance game mechanics and improve performance and design. This processing is based on our legitimate interest in developing and enhancing the App.
• Communicating with you. To respond to your support requests, feedback or other communications. This processing is necessary to perform a contract with you or is based on our legitimate interest in providing customer support.
• Compliance and protection. To comply with legal obligations and to protect our rights, property and users, for example in connection with fraud prevention or security incidents.

4. How We Share Information

We do not sell your personal data. We may share information in the following limited situations:

• Service providers. We may engage trusted third parties to provide hosting, analytics, crash reporting or email services. These providers only process data on our behalf and in accordance with this Privacy Policy.
• Legal requirements. We may disclose information if we reasonably believe it is necessary to comply with applicable law, regulation, legal process or governmental request.
• Business transfers. In the event of a merger, acquisition or other transfer of assets, personal data may be transferred as part of that transaction, in which case we will take reasonable steps to ensure the continued protection of your data.

5. International Data Transfers

Depending on your location and the location of our service providers, your information may be processed in countries outside of your country of residence. Where required by law, we will take appropriate measures to ensure an adequate level of data protection, such as using standard contractual clauses approved by the European Commission.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law. Gameplay data stored locally on your device is kept until you delete the App or reset your device data. Support correspondence may be retained for a reasonable period to document how we handled your request.

7. Your Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal data, including the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your data in certain circumstances;
• object to or request restriction of processing in certain circumstances;
• withdraw consent where processing is based on your consent; and
• lodge a complaint with a supervisory authority or other competent authority.

To exercise your rights, please contact us at [email protected]. We may need to verify your identity before responding to your request.

8. Children’s Privacy

The App is intended for a general audience and is not directed to children under the age required by applicable law for consent to data processing. We do not knowingly collect personal data from children without appropriate parental consent. If you believe that we have collected such data, please contact us so that we can take appropriate steps to delete it.

9. Security

We take reasonable technical and organizational measures to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. However, no system can be completely secure, and we cannot guarantee absolute security of your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in the App or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].